No More Supply Chain Pain for Specialty Coffee Roasters
Effortless green coffee sourcing, streamlined last mile fulfillment, and smart financing, all in one.
The Challenge for Roasters
Empowering Specialty Coffee Roasters to Scale Sustainably by
Reducing Costs
Simplifying Logistics
Connecting Directly with Farmers
- You are alone
- Don't work at small scale
- Freight costs often exceeding 5€
- Still analog
- High CO2 Emissions due to fragmentd shipments
- We consolidate - Benefit from the power of the crowd
- No MOQ - Start with just one bag
- Freights costs starting from 0.92 €/Kg
- 100% digital
- 20% CO2 reduction through consolidated logistics
Introducing our Plug & Play Ecosystem
- Instant Access to Quality: Get immediate access to a curated selection of top specialty coffees and over 1,000 premium brewing equipment SKUs
- Quick, Plug & Play Setup: Onboard quickly and start sourcing, financing, and fulfilling orders through our platform—no complex setup is required.
- Effortless Scalability: Scale your business with ease, leveraging our comprehensive logistics and fulfillment support to reach new markets without upfront infrastructure costs.
What We Offer
Green Coffee Marketplace
- Direct access to rare coffees.
- Full price transparency
- Affordable, consolidated shippings
- No hustle with complex supply chains
Micro-Fulfillment
- 1,000+ articles from top brands like Acaia, Fellow, Hario, Moccamaster and many more
- Flexible, scalable order fulfillment
- No minimum orders required. No upfront costs.
- Benefit from our great last mile Network and get the best shipping rates (DHL, DPD, UPS, end more)
Financing Service
- Flexible financing for green coffee
- Financing offer within 48h
- No cash flow strain for roasters
Empowering Roasters and Farmers Alike
Roasters: Operational efficiency, cost savings, and streamlined logistics.
Farmers: Income stability, direct trade access, and expanded market reach.
Empowering Coffee Professionals Worldwide
Online Sales Increase
“Online sales increased by over60% through the broader offering.We reduced OPEX and offered competitive rates, boosting sales.”
Dennis Roß
Head-of-Sales at Coffee Annan
Saving Costs
“As a green coffee importer, I used to pay over $12/kg in freight costs. The Smoasters ecosystem drastically reduced these expenses.”
Tawanda Choruma
Managing Director at Zimkaffee
New Opportunities
“I now offer my specialty coffee on the Smoasters marketplace, gaining access to new buyers worldwide.”
Anna Nabude
Coffee Entrepreneur from Uganda
Frequently Asked Questions
Topics
What makes the Plug & Play Ecosystem unique?
The Plug & Play Ecosystem is unique because it integrates sourcing, fulfillment, and financing all in one place, providing roasters with a streamlined way to access specialty coffee and manage logistics and financial needs. This consolidation enables cost savings, operational efficiency, and easy access to high-quality, directly traded coffees.
Is the platform suitable for roasters of all sizes?
Absolutely. The platform is designed to be scalable, supporting both small independent roasters and larger operations. With flexible order sizes and a broad range of services, the Plug & Play Ecosystem grows with your business.
Can I customize the tools I use?
Yes, the platform is customizable. Roasters can choose which services to access based on their needs—whether that’s sourcing, fulfillment, financing, or a combination—allowing you to tailor the platform to your specific business requirements.
What equipment brands are available?
The platform offers over 1,000 SKUs from premium brands including Fellow, Acaia, Timemore, and Moccamaster, providing a comprehensive range of brewing equipment and accessories to meet all roaster needs.
How do I join?
The platform offers over 1,000 SKUs from premium brands including Fellow, Acaia, Timemore, and Moccamaster, providing a comprehensive range of brewing equipment and accessories to meet all roaster needs.
Are there subscription costs?
Yes, the platform offers both subscription-based services for ongoing access and pay-as-you-go options for flexibility, depending on your specific needs.
How does forward buying work?
Forward buying allows roasters to secure future coffee purchases with financing, providing financial predictability for farmers and helping roasters manage cash flow. This way, you can lock in prices and quantities without immediate full payment.
What financing options are available?
The platform offers several financing options, including pay-later arrangements, forward buying, and bulk purchasing discounts, all tailored to suit your business cash flow needs.
Is there flexibility in payment schedules?
Yes, we provide flexible payment schedules to support roasters with different financial requirements. Contact us to discuss options that best match your business cycle.
Are there any additional fees?
Fees are transparently communicated upfront. Subscription fees may apply for certain features, but there are no hidden costs, and you can see exactly where your money goes.
How are logistics costs reduced?
By consolidating orders into larger shipments, we reduce logistics costs significantly, achieving bulk rates and passing the savings on to roasters. This model helps minimize the high costs of shipping small lots independently.
Can I track shipments on the platform?
Yes, the platform provides real-time tracking so you can monitor shipments from origin to delivery, ensuring full transparency at every stage of the journey.
What’s the usual delivery time?
Delivery times depend on the shipping route and service chosen, but typical delivery windows range from 7-21 days. Consolidated shipments also help optimize delivery times by minimizing transit delays.
How does consolidation affect shipping?
Consolidation allows multiple smaller orders to be combined into bulk shipments, reducing per-unit shipping costs and helping roasters save on logistics. It also enables more efficient handling and faster processing times.
Is warehousing available?
Yes, we offer warehousing solutions that allow roasters to store green coffee and equipment safely until they’re ready to ship to their location, providing more flexibility in inventory management.
How does the green coffee marketplace work?
The marketplace connects roasters directly with smallholder farmers, offering transparent access to a variety of coffees. You can browse, choose your preferred origin, and purchase directly through the platform.
Can I buy from specific smallholder farms?
Absolutely. The marketplace provides access to specific smallholder farms and cooperatives, enabling roasters to build relationships and ensure traceability in sourcing.
Are the coffees traceable?
Yes, all coffees on the platform are fully traceable, from farm to roaster, ensuring transparency and ethical sourcing for roasters and consumers.
Can I request specific origins?
Yes, you can filter the marketplace by origin, region, and farmer to find the exact coffee profile you need for your offerings.
How are partnerships managed?
Answer: Partnerships with farmers are carefully managed to ensure mutual benefit. We work directly with smallholders and cooperatives, offering fair pricing and long-term collaboration opportunities to support sustainable sourcing.
How is my data protected?
Your data is safeguarded with industry-standard encryption and security protocols. We take data protection seriously, ensuring compliance with all relevant privacy regulations.
Who has access to my data?
Only authorized personnel have access to your data, and it’s never shared without your explicit consent. Data access is restricted to those who need it for operational purposes.
Can I control my privacy settings?
Yes, you can manage your privacy settings through your account dashboard, where you have full control over what information is shared and who can access it.
Is financial information secure?
Absolutely. We use secure, encrypted systems to process and store financial data, protecting your sensitive information and ensuring secure transactions.
How does data sharing work?
Data is only shared for necessary operational purposes and with partners who adhere to strict confidentiality standards. You retain control over what data is shared, and we never disclose information without permission.
What makes the Plug & Play Ecosystem unique?
The Plug & Play Ecosystem is unique because it integrates sourcing, fulfillment, and financing all in one place, providing roasters with a streamlined way to access specialty coffee and manage logistics and financial needs. This consolidation enables cost savings, operational efficiency, and easy access to high-quality, directly traded coffees.
Is the platform suitable for roasters of all sizes?
Absolutely. The platform is designed to be scalable, supporting both small independent roasters and larger operations. With flexible order sizes and a broad range of services, the Plug & Play Ecosystem grows with your business.
Can I customize the tools I use?
Yes, the platform is customizable. Roasters can choose which services to access based on their needs—whether that’s sourcing, fulfillment, financing, or a combination—allowing you to tailor the platform to your specific business requirements.
What equipment brands are available?
The platform offers over 1,000 SKUs from premium brands including Fellow, Acaia, Timemore, and Moccamaster, providing a comprehensive range of brewing equipment and accessories to meet all roaster needs.
How do I join?
The platform offers over 1,000 SKUs from premium brands including Fellow, Acaia, Timemore, and Moccamaster, providing a comprehensive range of brewing equipment and accessories to meet all roaster needs.
Are there subscription costs?
Yes, the platform offers both subscription-based services for ongoing access and pay-as-you-go options for flexibility, depending on your specific needs.
How does forward buying work?
Forward buying allows roasters to secure future coffee purchases with financing, providing financial predictability for farmers and helping roasters manage cash flow. This way, you can lock in prices and quantities without immediate full payment.
What financing options are available?
The platform offers several financing options, including pay-later arrangements, forward buying, and bulk purchasing discounts, all tailored to suit your business cash flow needs.
Is there flexibility in payment schedules?
Yes, we provide flexible payment schedules to support roasters with different financial requirements. Contact us to discuss options that best match your business cycle.
Are there any additional fees?
Fees are transparently communicated upfront. Subscription fees may apply for certain features, but there are no hidden costs, and you can see exactly where your money goes.
How are logistics costs reduced?
By consolidating orders into larger shipments, we reduce logistics costs significantly, achieving bulk rates and passing the savings on to roasters. This model helps minimize the high costs of shipping small lots independently.
Can I track shipments on the platform?
Yes, the platform provides real-time tracking so you can monitor shipments from origin to delivery, ensuring full transparency at every stage of the journey.
What’s the usual delivery time?
Delivery times depend on the shipping route and service chosen, but typical delivery windows range from 7-21 days. Consolidated shipments also help optimize delivery times by minimizing transit delays.
How does consolidation affect shipping?
Consolidation allows multiple smaller orders to be combined into bulk shipments, reducing per-unit shipping costs and helping roasters save on logistics. It also enables more efficient handling and faster processing times.
Is warehousing available?
Yes, we offer warehousing solutions that allow roasters to store green coffee and equipment safely until they’re ready to ship to their location, providing more flexibility in inventory management.
How does the green coffee marketplace work?
The marketplace connects roasters directly with smallholder farmers, offering transparent access to a variety of coffees. You can browse, choose your preferred origin, and purchase directly through the platform.
Can I buy from specific smallholder farms?
Absolutely. The marketplace provides access to specific smallholder farms and cooperatives, enabling roasters to build relationships and ensure traceability in sourcing.
Are the coffees traceable?
Yes, all coffees on the platform are fully traceable, from farm to roaster, ensuring transparency and ethical sourcing for roasters and consumers.
Can I request specific origins?
Yes, you can filter the marketplace by origin, region, and farmer to find the exact coffee profile you need for your offerings.
How are partnerships managed?
Answer: Partnerships with farmers are carefully managed to ensure mutual benefit. We work directly with smallholders and cooperatives, offering fair pricing and long-term collaboration opportunities to support sustainable sourcing.
How is my data protected?
Your data is safeguarded with industry-standard encryption and security protocols. We take data protection seriously, ensuring compliance with all relevant privacy regulations.
Who has access to my data?
Only authorized personnel have access to your data, and it’s never shared without your explicit consent. Data access is restricted to those who need it for operational purposes.
Can I control my privacy settings?
Yes, you can manage your privacy settings through your account dashboard, where you have full control over what information is shared and who can access it.
Is financial information secure?
Absolutely. We use secure, encrypted systems to process and store financial data, protecting your sensitive information and ensuring secure transactions.
How does data sharing work?
Data is only shared for necessary operational purposes and with partners who adhere to strict confidentiality standards. You retain control over what data is shared, and we never disclose information without permission.
Are there subscription costs?
Yes, the platform offers both subscription-based services for ongoing access and pay-as-you-go options for flexibility, depending on your specific needs.
How does forward buying work?
Forward buying allows roasters to secure future coffee purchases with financing, providing financial predictability for farmers and helping roasters manage cash flow. This way, you can lock in prices and quantities without immediate full payment.
What financing options are available?
The platform offers several financing options, including pay-later arrangements, forward buying, and bulk purchasing discounts, all tailored to suit your business cash flow needs.
Is there flexibility in payment schedules?
Yes, we provide flexible payment schedules to support roasters with different financial requirements. Contact us to discuss options that best match your business cycle.
Are there any additional fees?
Fees are transparently communicated upfront. Subscription fees may apply for certain features, but there are no hidden costs, and you can see exactly where your money goes.
News And Blogs
An Interview with Anna Nabude, Ugandan Coffee Producer and Founder of Dicana Coffee Introduction In Uganda’s lush coffee-growing regions, the journey of …
If you’re a specialty coffee roaster, you already know that behind every cup of coffee lies a complex journey—one that goes beyond …
An Interview with Dennis Roß, Chief Commercial Officer at Coffee Annan Introduction Starting an online business from scratch is no small feat, …
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