Reliable fulfilment
Tracked, traceable pick, pack and ship from our warehouses in Germany, the Netherlands and Switzerland. We run the logistics, you ship more.
WHO ARE YOU?
⇆
For roasters
Sell more coffee.
Sell the gear with it.
500+ SKUs from the most loved coffee brands, stored and shipped by us. You keep the margin, you hold no stock.
500+ SKUs in stock, ready to ship
You ship coffee. Your customers buy their gear somewhere else.
That margin is gone, every single month. It does not have to be.
No stock held
You never prefinance or warehouse a single product. We do.
Fulfilment included
Pick, pack and ship handled for you at one flat rate per order.
500+ SKUs
Every brand worth carrying, in one catalogue you manage and grow.
Shop integration
Sync the catalogue to your store in minutes. Your branding, your prices.
For manufacturers
Your gear in
hundreds of roasteries.
Reliable EU fulfilment and a ready made sales channel. List once and reach the coffee roaster network. We store and ship every order.
Your gear
List once. Reach the whole chain.
Through roasters, all the way to their customers.
A ready made sales channel
Reach hundreds of specialty roasters and their engaged customers. List once, sell across the whole network.
Lower cost to serve
One logistics partner instead of dozens of one-off deals. No new warehouse, no new headcount.
Scale without logistics
Grow into new countries on our infrastructure. We add the capacity, you keep the focus on product.
How it works for manufacturers
List once. We do the rest.
01
List your range
Tell us your brand and products. We confirm the fit and the channels you reach.
02
We onboard and store
Send stock to our warehouse once. We handle intake, inventory and order fulfilment.
03
Roasters sell, we fulfil
Roasters add your gear to their shops. Every order is picked, packed and shipped by us.
Aachen, DEHeerlen, NLSpreitenbach, CH
For ManufacturersThe full manufacturer page carries the listing form and the terms./manufacturers
Open the page →DROP. in numbers
Read the Coffee Annan use case →500+equipment SKUs ready to resell, no prefinancing
>99%of orders shipped within 24 hours
14%average saving on logistics and fulfilment costs
€182kfirst year online revenue for Coffee Annan, zero ad spend
You are a roaster
Does this sound familiar?
“I am still packing these parcels myself every evening.”DROP. Pick, pack and ship moves to our warehouse.
“We should sell equipment, but buying the stock is far too expensive.”DROP. Dropshipping. You prefinance nothing.
“My customers buy their grinder somewhere else.”DROP. 500+ SKUs in your shop, your branding, your prices.
“Returns and warranty cases eat my week.”DROP. TIX. takes over the gear tickets end to end.
“Coffee and gear ship separately, so I pay twice.”DROP. Roastery pickup: one parcel, one shipping cost.
“Puh, shipping is expensive.”DROP. On average, roasters save 14% of their logistics and fulfilment costs with smoasters.
The roastery keeps the customer, the brand and the margin. smoasters takes the warehouse, the parcel, the returns and the gear tickets.
The profit lever
Every coffee order is an equipment sale waiting to happen.
Drag the sliders to match your roastery. The result updates live.
How it works
Three steps to a bigger range.
01
Pick your range
Choose from 500+ equipment SKUs from the most loved coffee brands. No buying, no prefinancing.
02
Plug it into your shop
Sync the catalogue to your store in minutes. Your branding, your prices, your customers.
03
We store and ship, you earn
An order comes in, we pick, pack and ship it. You keep the margin and hold zero stock.
Features
Everything handled, end to end.
Four things we run so you do not have to.
Roastery pickup
THE FEATURE ROASTERS ASK FOR MOST
Coffee and gear, one parcel.
We collect your freshly roasted coffee and store it in our warehouse, then ship it alongside the equipment. Your customer receives a single parcel, you save on shipping, and every order goes out faster.
- Lower shipping costs
- One parcel for the customer
- Faster fulfilment
- Fresh on arrival
Dropshipping
We ship to your customer under your brand. Zero stock, nothing upfront.
Customer Service
Optional. We take over equipment support with AI and human agents.
Roastery Pickup
We collect and store your roasted coffee, then ship it with the gear.
FIFO & Batch Control
First in first out and batch control in EU organic certified warehouses.
smoasters. TIX.
Built into DROP.
AI drafted. Human approved.
Every reply to your customers is prepared with real data from your systems and released by a person who knows your brand. Billed per minute of human work, spam free.
TICKET #2736 · INVOICE REQUESTED20:00 → 20:03
„Hello, I need the invoice for order #6803 as a PDF.“
The order is identified, the real invoice is pulled from accounting and attached to the first reply.
Invoice_RE2049_Order_6803.pdfApproved by the teamSent & verified
Connected to what you already run.
Invoice, tracking and voucher are in the first reply because TIX. reads your systems, not a chat window.
ShopInventoryAccountingCarriersManufacturer portalsMarketplacesPhone
The machine prepares.
Order, history and attachments are on the table before anyone types. Gates for tone, facts and spelling run automatically.
The team that approves knows your brand.
Fixed contacts, your tone, your limits. No reply leaves without a person clicking approve. Every reply is sent from [email protected]: your customer sees your brand and your address, never a third party. Edge cases land with you, with context.
smoasters DROP.
Pick a SKU. We do the rest.
Add your first equipment SKUs and turn coffee customers into a second revenue line. No stock, no upfront cost, no minimum term.