Pick a product. Every price on one card, nothing hidden, all excl. VAT. Start free with DROP., pay per kilo with GREEN., per sale with DISCOVER., per year with CAPITAL.
DROP.
Three plans. Upgrade when it pays.
Free0 €0 CHF/ month
For roasters testing the upsell at zero risk.
20 SKUs from well known brands
Dropshipping, no upfront cost
Flat shipping DE 8.50 € per order (DHL, pick and pack, packaging)Flat shipping CH & LI 13.00 CHF per parcel (Planzer next-day delivery, pick and pack, packaging)
Up to 50 orders per month
Start free →Premium · most popular49 €49 CHF/ month
For roasters turning equipment into a real revenue line.
50 SKUs across every brand
Dropshipping, no upfront cost
Flat shipping DE 7.90 € per orderFlat shipping CH & LI 12.10 CHF per parcel
Flat shipping DEFlat shipping CH & LI (DHL, pick and pack, packagingPlanzer next-day delivery, pick and pack, packaging)
8.50 €13.00 CHF
7.90 €12.10 CHF
7.00 €11.50 CHF
Max orders per month
50
200
Unlimited
Dropshipping, no upfront cost
Yes
Yes
Yes
Minimum term
None
None
None
Shipping outside Germany: the ring card
Germany is the base. Everything else is a defined ring on top. Base per parcel by plan: Free 8.50 €, Premium 7.90 €, Legend 7.00 € (Germany, DHL, pick and pack, packaging included), then add the country surcharge. One surcharge per parcel, the same across every weight class: a filter pack and a batch brewer ship at the same price.
Ring and destination
Surcharge per parcel
Ring 0Germany
+ 0 €
Ring 1Netherlands
+ 1.00 €
Ring 2Belgium, Luxembourg, Austria
+ 3.00 €
Ring 3France, Poland, Czechia, Slovakia, Slovenia, Hungary, Italy, Spain
+ 5.50 €
Ring 4Denmark, Sweden, Finland, Portugal, Ireland, Baltics, South-East Europe
+ 7.50 €
Ring 5United Kingdom, Norway, overseas
on request
ExampleLegend plan, order to Austria: 7.00 € base + 3.00 € ring 2
= 10.00 €
All prices excl. VAT.
TIX. customer care, per ticket 0.69 €0.93 CHF per minute of human time · average case 3.28 €4.42 CHF
Invoice request1.38 €1.86 CHF
Tracking request1.38 €1.86 CHF
Shipping question2.07 €2.79 CHF
Product question2.76 €3.72 CHF
Return, cancellation, refund3.45 €4.65 CHF
Complaint, defect, wrong item4.14 €5.58 CHF
RMA5.52 €7.44 CHF
Warranty5.52 €7.44 CHF
Spam, newsletters and duplicates are filtered and never billed. Available to DROP. customers. In-house team about 14.80 €19.95 CHF per solved case, external call centre about 8.90 €12.00 CHF with every follow-up billed again.
Everything else in DROP.no minimum term, cancel monthly
EU shipping outside GermanyDestinations+ 1.00 to + 7.50 € per parcel by ring, see the ring cardSwitzerland and Liechtenstein only, one price, no zones
Roastery pickup: your coffee stored and shipped with the gearon request
Returns handling and restockingper return
Kitting, inserts, special packagingper unit
Exact rates are in your plan sheet before you sign. All prices excl. VAT.
Profit calculator
See your extra profit from gear.
Match the sliders to your roastery. The result updates live.
FOB, service fee, freight. Three lines, nothing in between.
Every lot in the shop shows one price per kilo, built from three lines that stay visible. Nobody hides a margin inside the coffee price, and the producer sees exactly what the roaster pays.
FOBset by the cooperative; this is what the producer gets, paid on the agreed terms
+ service feeper kilo, per origin: sourcing, quality control, import paperwork, warehousing
+ freightper kilo, per origin: the shared container to Antwerp, customs, the truck to the warehouse
A worked example
The demo lot Hambela Wamena Anaerobic Natural, Ethiopia, in the shop:
FOB, set by the cooperative7.40 € per kg
Freight, import and outhousing+ 1.42 € per kg
Service fee+ 0.70 € per kg
Landed, FCA warehouse, excl. VAT9.52 € per kg
Ten bags of 60 kg are 600 kg, so 5,712 € at order. Optional lines: an EU organic surcharge the producer sets on certified lots, and the financing fee when the lot is paid per release through CAPITAL. Because lots are consolidated, ten bags pay container freight, not parcel freight.
After the price
Storage1 month free, then 0.021 € per kg and month
Billingevery two weeks on the kilos in the warehouse
Release0.10 € per kg
Delivery to the roasteryRhenus network, quoted per release
Yes. Every DROP. plan is monthly with no minimum term. Start free, upgrade when it pays, downgrade or cancel whenever.
How does the flat shipping rate work?
One flat price per parcel within Germany, including DHL, pick and pack and packaging. Outside Germany one surcharge per parcel is added by country ring, the same for every weight class: + 1.00 € to the Netherlands, + 3.00 € to Belgium, Luxembourg and Austria, + 5.50 € or + 7.50 € further out. Every country is on the ring card. A lower base rate is one of the things a higher plan buys.One flat price per parcel within Switzerland and Liechtenstein, no zones, including Planzer next-day delivery, pick and pack and packaging. A lower rate is one of the things a higher plan buys.
What happens at the order cap?
Free covers 50 orders a month, Premium 200, Legend is unlimited. If you outgrow a plan, you move up a tier.
Are the green coffee fees the same for every origin?
No. Service fee and freight are set per origin and shown on every lot before you order. The FOB price is set by the producer.