Can I ship coffee and equipment together?
Yes
This is one of the major advantages of smoasters.
You can store your roasted coffee with us and we can then fulfil an order containing, for example:
- 2 × coffee
- 1 × Fellow kettle
- 1 × Hario filters
together.
Your customer can therefore receive coffee and equipment as part of one fulfilment flow and, where logistically possible, in one parcel.
You can ship coffee to us yourself or use our Roastery Pickup service.
Read on
What happens after my customer places an order?The order is transmitted automatically: we pick, pack, dispatch and return tracking and shipment status to your system.→Can I include my own cards, flyers or samples?Yes. Flyers, cards, vouchers, marketing inserts and selected samples can be stored with us and added to your shipments.→How is my order packaged?Neutral, plastic-free cardboard packaging with paper filling — or your own branded boxes stored at our warehouse.→How much does shipping cost?Base price per shipment by plan (Free €8.50, Premium €7.90, Legend €7.00) plus one surcharge per parcel by country ring, from + €0 in Germany to + €7.50.One price per parcel by plan (Free CHF 13.00, Premium CHF 12.10, Legend CHF 11.50) within Switzerland and Liechtenstein, no zones.→How quickly is an order dispatched?More than 99% of our orders are dispatched within 24 hours.→Where does smoasters ship from?smoasters fulfils orders from locations in Germany, the Netherlands and Switzerland.→Still have questions?Our team is happy to help. [email protected]