How much does shipping cost?
Pricing is intentionally simple: a base price per shipment (depending on your plan) plus the destination-country surcharge.
Free · €0 / month€8.50 / parcel
Premium · €49 / month€7.90 / parcel
Legend · €99 / month€7.00 / parcel
The ring card
Germany is the base. Everything else is a defined ring on top: one surcharge per parcel, the same across every weight class, so a filter pack and a batch brewer ship at the same price.
Ring 0 · Germany · DHL incl.+ €0
Ring 1 · Netherlands · PostNL+ €1.00
Ring 2 · Belgium · Luxembourg · Austria+ €3.00
Ring 3 · France · Poland · Czechia · Slovakia · Slovenia · Hungary · Italy · Spain+ €5.50
Ring 4 · Denmark · Sweden · Finland · Portugal · Ireland · Baltics · South-East Europe+ €7.50
Ring 5 · United Kingdom · Norway · overseason request
Switzerland & Liechtenstein · from our Swiss warehouse, flat rate by planCHF 13.00 / 12.10 / 11.50
How a shipment adds up
smoasters · Example · Premium plan
Base price (Premium)€7.90
Shipping to Germany+ €0
Total Germany€7.90
Base price (Premium)€7.90
Shipping to the Netherlands (ring 1)+ €1.00
Total Netherlands€8.90
smoasters · Example · Legend plan
Base price (Legend)€7.00
Shipping to Austria (ring 2)+ €3.00
Total Austria€10.00
Orders to Switzerland and Liechtenstein are fulfilled from our Swiss warehouse; the flat fee is billed in CHF.
All prices excl. VAT.
Pricing is intentionally simple: one price per parcel by plan, within Switzerland and Liechtenstein. No zones, no surcharges.
Free · CHF 0 / monthCHF 13.00 / parcel
Premium · CHF 49 / monthCHF 12.10 / parcel
Legend · CHF 99 / monthCHF 11.50 / parcel
Included in every parcel: Planzer next-day delivery, pick and pack, packaging. All prices excl. VAT.
Read on
What happens after my customer places an order?The order is transmitted automatically: we pick, pack, dispatch and return tracking and shipment status to your system.→Can I include my own cards, flyers or samples?Yes. Flyers, cards, vouchers, marketing inserts and selected samples can be stored with us and added to your shipments.→Can I ship coffee and equipment together?Yes — store your roasted coffee with us and we fulfil coffee and equipment in one order and, where possible, one parcel.→How is my order packaged?Neutral, plastic-free cardboard packaging with paper filling — or your own branded boxes stored at our warehouse.→How quickly is an order dispatched?More than 99% of our orders are dispatched within 24 hours.→Where does smoasters ship from?smoasters fulfils orders from locations in Germany, the Netherlands and Switzerland.→Still have questions?Our team is happy to help. [email protected]